GUARANTEES AND WARRANTEES

 

GUARANTEES AND WARRANTEES

INTRUDER PANELS AND MODULES

All DSC and NetworX control panels and modules - 
 5 year limited warranty-

·          First 24 months from date of manufacture (not purchase), the unit will be repaired or exchanged for a like product

·          For the remaining 36 months, there will be a charge to repair or replace the unit

 

DETECTORS and BEAMS
Only the PC Board of the faulty unit will be replaced under warranty

OPTEX

·          Indoor PIRs - 5 year warranty.

·          Beams (AX Series and BX100PLUS) - 5 year warranty

·          Outdoor PIR (VX/BX Series) - 2 year warranty

·          Outdoor PIR (LX Series) - 1 year warranty DSC

·          All detectors - 2 year warranty

 

RADIOS
All radio transmitters - 1 year warranty
The complete unit must be returned to Elvey Security Technologies for repair.

 

ACCESS CONTROL AND CCTV EQUIPMENT
1 year warranty

·          The unit will be repaired

·          If no manufacture date on product, proof of purchase will be required (e.g. invoice)

 

ALL OTHER PRODUCTS
1 year warrantyThe warranty does not include any damage caused by:

·          Misuse, including incorrect voltage applied (burnt or lifted tracks);

·          Careless handling;

·          Acts of nature (including lightning);

·          Power cables have been cut;

·          Where repairs have been made by others; or

·          Not installed according to manufacturer’s instructions and specifications. 

 

Elvey reserves the right to test any unit before exchanging it.

Elvey cannot be held liable for any variations, changes, errors or omissions arising after this date. This information is subject to change without notice. Please contact your nearest Elvey branch for the latest information.

 

Expert advice

Our Consultants will form an integral part of your team, bringing together technical expertise, innovative ideas and products, domain knowledge of the industry and proven methods in the design of an installation layout.